Frequently Asked Questions
Everything you need to know about our artisan roasts and delivery.
How long does it take for my coffee to ship after roasting?
To ensure maximum freshness, we roast our beans in small batches. Orders typically ship within 24 to 48 hours of roasting, arriving at your door at the peak of flavor.
Do you offer whole bean or ground coffee?
We offer both! You can select 'Whole Bean' for maximum longevity or choose from various grind settings, including Drip, Espresso, and French Press, tailored to your brewing method.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied with the quality, please contact us within 14 days for a resolution.
How should I store my Mozart's Coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the delicate flavor profile of the beans.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I modify or cancel my subscription?
Yes, you can manage your subscription at any time through your account portal. You can change your delivery frequency, swap roast varieties, or cancel your subscription before your next billing cycle.